Niwot Ridge Resources

A Source of Information for Mission Critical Systems, Management Processes, and Strategies

Business Process Improvement Books

The following texts are to any understanding of the business aspects of software development and therefore mandatory reading for anyone claiming to be a consultant in the field of software development or process improvement:

  • Living on the Fault Line: Managing for Shareholder Value in the Age of the Internet, Geoffery Moore, Harper Business, 2000. This is Moore's latest work on managing companies in the presence of rapid change.

  • Business Process Improvement Workbook: Documentation, Analysis, Design and Management of Business Process Improvement, James Harrington, McGraw Hill, 1997.

  • Improving Performance: How to Manage the White Space on the Organization Chart, 2 Edition, Geary Rummler and Alan Brache, Jossey-Bass Publishers, 1995. This book provide a notation that is implemented in Vision for defining, documenting and analyzing business process improvement processes.

  • Workflow Strategies, James G. Kobielus, IDG Books, 1997. This is an overview of workflow systems and the deployment in the business realm. 

  • net ready: Strategies for Success in the E–conomy, Amir Hartman and John Sifonis, McGraw Hill, 2000. This is one of those must read books for anyone in the net business. It provides advice on how to manage a "net ready" organization. Only by turning away from the traditional paradigms and embracing the "net ready" paradigms can businesses take advantage of the power of the Internet.

  • Smart Thinking for Crazy Times: The Art of Solving the Right Problems, Ian Mitroff, Berrett–Koehler Publishers, 1997. This book describes a type 3 error, in which the perfect solution to the wrong problem is formulated by highly skilled and dedicated people. Everyone involved in the politics of decision making should read this book.

  • Jack Welsh Speaks, Janet Lowe, John Wiley and Sons, 1998. A little handbook of wisdom from Welsh.

  • Crossing the Chasm and Inside the Tornado, Geoffrey Moore. Both books are mandatory reading for any business manager in this rapidly changing world of product development.

  • Raving Fans, Ken Blanchard, William Morrow and Company, 1993. Successful organization all have one thing in common Raving Fans. Looking have customers should become an obsession. This book discusses how to instill this obsession in the organization. 

  • Essentials of Managerial Finance, 11th Edition, Weston, Besley, and Brigham. This is the classic managerial finance book. Without some understanding of how the money guys think, a software development manger is just another programmer with a bigger title. The 11th edition speaks to the timeliness of this book.

  • The Business of Consulting: The Basics and Beyond, Elaine Biech, Josey–Bass, 1999. This is a very good introduction to the business of consulting and the methods used to manage a consulting business.

 

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